Arca is situated directly on West Bay Beach in Roatan, Honduras. To reach Arca from the main road, simply turn onto Bananarama Beach Road leading towards the ocean. Make a right onto the road immediately after Bananarama's reception, and when you reach the road's end, you'll step into the oasis that is Arca!

We highly suggest allowing Arca to book transport for you to make your trip here seamless. We are happy to assist you in coordinating transportation through a local, third party company on the island that is used by many nice hotels throughout the island. 

Please be sure to let us know your flight number, date of arrival, and number of people in advance to use this service. A fee of $60 for six people for this service will be conveniently added to your bill. Additionally, please feel free to communicate with your driver if you have any specific stops or errands you'd like to make before arriving at Arca. 

For entry into Roatan, you must have a passport with an expiration date at least 6 months away. US and Canadian citizens do not require a visa to enter Honduras. However, please verify the visa requirements for all your trip's destinations in your home country. Often times the airport agents requests guests fill out a customs declaration form online. For your convenience, you will be sent this form prior to your arrival and departure via email. 

 As of now, there are no Covid-19 restrictions in place.

Please note, that reservations made on platforms external to our website are subject to their policies. If you booked via a third party you must contact that booking site for any alterations and or cancellations.

Direct reservations have the following cancellation policy:   
A 50% deposit is required to secure your room. 

42 days or more before the day of check-in: Travelers are eligible for a refund minus the 2.9% credit card processing fee. 
21 days-42 days before the day of check-in: No refunds will be issued, A credit of the 50% deposit can be used for up to 6 months from the original date of check-in. 14-20 days before check-in: Guests are charged 100% of the booking amount. If a guest needs to rebook, the booking amount can be used for up to 6 from the original check-in date.
0-14 before check-in: Guests are charged 100% of the booking amount. No credits, alterations, or refunds will be issued. Peak season dates have no refunds, alterations, cancellations, or credits. These dates are between December 23rd-January 2nd of any given year. No exceptions will be granted.If the guest fails to arrive on the scheduled check-in date the reservation will be considered a “no-show” and NO refunds or credit will be given and the reservation will be canceled.Cards on file can be charged 100% of the total booking 20 days before arrival.
Credits are issued in dollar amounts and are only valid for accommodations. Rates are subject to change and availability is not guaranteed. 
Modifications and credits will only be allowed once per reservation and are only valid for direct reservations through arcaroatan.com. 
If you choose to abandon your reservation early you will be charged the entire booking amount. Full payment is collected upon check-in. 

Arca is not responsible for any travel interruptions, including but not limited to weather-related disruptions, airline disruptions, incorrectly booked dates, illnesses, or changes in plans. We strongly recommend purchasing comprehensive travel insurance that covers a wide range of unexpected events, such as medical emergencies, trip cancellations, delays, airline disruptions, and any other unforeseen circumstances. This will help ensure a stress-free vacation and provide peace of mind, knowing that you are protected against potential issues that could affect your travel plans.

You may check in between 3pm and 9pm. Check out must be completed by 11am. Early and late check out is subject to availability and can only be confirmed on the day of arrival and departure. 

Smoking is only allowed in designated areas and prohibited in the rooms and on the balconies and terraces. 

No, paid public parking is located just behind Arca if you chose to rent a car.

Beginning December 21, 2023, Arca will be delighted to welcome reservations exclusively for children aged 12 and older. For reservations made prior to this date, there are no changes, and we look forward to providing a wonderful experience for all our guests. If a child is present during your stay this is due to the reservations that have been honored. 

If you booked with a third party please contact the booking agent you used for assistance with your alterations. Arca will adhere to all policies set on any external site.

You won't need to leave the resort for breakfast, lunch, dinner, or snacks! Our restaurant is open from 7 a.m. to 9 p.m., offering a full menu that includes breakfast, salads, steaks, fresh fish, pasta, and more. Please note that all food items are à la carte and not included in the room rates.

While Roatan's electric company is generally stable, occasional outages can occur. To ensure uninterrupted service, Arca is equipped with a generator capable of powering the entire resort during such events.

Arca has joined forces with a nearby clinic, just a short distance away. In case you or your travel companion feels under the weather, our partnership allows us to promptly reach out to experienced physicians at this clinic. Furthermore, if you're dealing with dehydration from diving or sun exposure, we're here to arrange on-site IV rehydration therapy for your convenience and well-being. It is highly recommended to purchase quality travel insurance to cover any unforeseen medical expenses or trip interruptions.